How to Order a Custom Pet Portrait - A Step by Step Guide

Whether you're looking for a special keepsake of your beloved pet or a unique gift for a friend or family member, this guide will help you through the ordering process. From choosing your favourite photos to receiving the finished portrait, this guide covers all the necessary steps and information you need to know. So lets get started!

Step 1 - Choose Your Photos

  • Find your favourite photos of your pet.
  • Choose at least 3-5 if possible.
  • Ideally, the photos should be well-lit and high-quality so that I can see all your pet's features.
  • Please provide multiple reference photos to help me capture your pet's likeness and personality.

Step 2 - Contact me

  • You can contact me via Facebook, Email (jollypetportraits@hotmail.com), Website Inbox, Instagram, or Ko-fi.
  • Show me the photos of your pet and tell me a little about them.
  • Let me know their name, personality, and any style preferences you have in mind.
  • If you have a particular vision for your portrait, let me know and I'll see if I can work to your brief.
  • Please notify me of any deadlines you have in mind.

Step 3 - Send Payment

  • You can pay for your portrait via my website, Etsy, or Ko-fi.
  • Alternatively, I can provide bank transfer details if you're in the UK.
  • A 50% non-refundable deposit is required before starting the portrait, or full payment if you prefer.
  • You will receive a confirmation email if you pay via my website, Etsy or Ko-fi. If you pay via bank transfer, I'll let you know when I receive it.

Step 4 - Waiting

  • Please wait patiently for your portrait to be completed, my average turnaround time is between 3 weeks to a month, depending on the complexity of your portrait.
  • If you need your portrait for a certain date, please let me know and I'll do my best to work to your timescale.
  • Once your portrait is ready, I'll message you the finished piece to confirm you're happy with it before I post it.
  • I'd love to see a photo of your portrait framed once it arrives! And please feel free to post a review to my social media pages or shopping platforms.

If you have any more questions please send me a message and I will be happy to help, alternatively refer to my Frequently Asked Questions.